Sending Materials for Transcription

Establish an account.

Before we can work on any of your materials, you must sign up for an account.

skip to sending us Physical Tapes/Discs/Media
skip to Uploading Digital Files

Uploading Digital Files: WAV, MP3, MOV, MP4, AIFF, etc.

Option 1: Easy Upload

This method allows you to 'drag and drop' files directly to our server.
Steps:
You must sign up for an account before you can access the client area.
Login to to the client area.
Select "Upload Files" from the menu, then "Easy Upload"
Drag your files into the upload area. Click 'Send' to begin upload
Fill out file logging information and confirm order.

Option 2: establish an FTP account on our server.

This is suitable only if the Easy Upload system fails to work. In most cases the Easy Upload method above is the better choice.
Steps:
You must sign up for an account before you can access the client area.
Login to to the client area.
Select "Upload Files" from the menu, then "FTP Signup"
Once you sign up for the FTP account, we'll provision it. That can take up to 1 day to do.
Install your FTP software if you don't already have it.
Email us your file upload information or fax a submission form.

Fax: 213-947-1585

Do not e-mail audio to us. Files sent over the internet can only be uploaded using Easy Upload or FTP.

Physical Tapes, CDs, Video Cassettes, Mini Discs, etc.

Please include a submission form in the box or envelope you use to deliver your materials.

Please review our duplication guidelines to avoid problems with your dubs.

Failure to include a submission form will delay your turnaround time. If you're in a hurry to send the tapes, you may also fax us the submission form if it's not filled out by the time you send your materials to us.

Send audio materials and submission form to:

Production Transcripts
Attn: Incoming Audio
3736 San Fernando Road
Glendale, CA 91204

Fax: 213-947-1585

Our normal office hours are from 9:00 AM to 6:00 PM, Monday to Friday, Pacific Time. Our office in Glendale is located near Central Downtown Los Angeles. (5 to 10 minute drive)

Do not use Fed Ex's "First Overnight" Service. They will not leave packages without signature and we are not open during that time frame. Use "Priority Overnight" instead.

No man is an Island, entire of itself; every man is a piece of the Continent, a part of the main; if a clod be washed away by the sea, Europe is the less, as well as if a promontory were, as well as if a manor of thy friends or of thine own were; any man's death diminishes me, because I am involved in Mankind; And therefore never send to know for whom the bell tolls; It tolls for thee.
--John Donne (1571? - 1631), Meditation XVII