Sending Materials for Transcription

Establish an account.

Before we can work on any of your materials, you must sign up for an account.

skip to sending us Physical Tapes/Discs/Media
skip to Uploading Digital Files

Uploading Digital Files: WAV, MP3, MOV, MP4, AIFF, etc.

Option 1: Easy Upload

This method allows you to 'drag and drop' files directly to our server.
Steps:
You must sign up for an account before you can access the client area.
Login to to the client area.
Select "Upload Files" from the menu, then "Easy Upload"
Drag your files into the upload area. Click 'Send' to begin upload
Fill out file logging information and confirm order.

Option 2: establish an FTP account on our server.

This allows you FTP access to our server to upload large quantities of files. This is suitable if you plan on uploading more than 20 files at a time. In most cases the Easy Upload method above is the better choice.
Steps:
You must sign up for an account before you can access the client area.
Login to to the client area.
Select "Upload Files" from the menu, then "FTP Signup"
Once you sign up for the FTP account, we'll provision it. That takes about 20 minutes
Install your FTP software if you don't already have it.
Email us your file upload information or fax a submission form.

Fax: 213-947-1585

Do not e-mail audio to us. Files sent over the internet can only be uploaded using Easy Upload or FTP.

Physical Tapes, CDs, Video Cassettes, Mini Discs, etc.

Please include a submission form in the box or envelope you use to deliver your materials.

Please review our duplication guidelines to avoid problems with your dubs.

Failure to include a submission form will delay your turnaround time. If you're in a hurry to send the tapes, you may also fax us the submission form if it's not filled out by the time you send your materials to us.

Send audio materials and submission form to:

Production Transcripts
Attn: Incoming Audio
3736 San Fernando Road
Glendale, CA 91204

Fax: 213-947-1585

Our normal office hours are from 9:00 AM to 6:00 PM, Monday to Friday, Pacific Time. Our office in Glendale is located near Central Downtown Los Angeles. (5 to 10 minute drive)

Do not use Fed Ex's "First Overnight" Service. They will not leave packages without signature and we are not open during that time frame. Use "Priority Overnight" instead.

If you do not feel yourself growing in your work and your life broadening and deepening, if your task is not a perpetual tonic to you, you have not found your place.
--Orison Swett Marden